IMMEDIATE OPENING
The LEASING CONSULTANT is the community’s sales representative whose primary duties are to stand up and greet all clients and/or visitors, present the features and benefits of their assigned community professionally, and properly secure lease agreements from qualified persons.
A LEASING CONSULTANT is very service-oriented and strives to make current residents feel welcome and comfortable in their community. The LEASING CONSULTANT will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.
DUTIES AND RESPONSIBILITIES
• Conduct all business in accordance with Vesteco’s policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
MARKETING/LEASING
• Maintains a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.
• Inspects models daily and “market ready” vacancies daily to insure cleanliness.
• Answers incoming phone calls and handles each call accordingly, whether it is a client call, irate resident, service request, etc. Transfer calls to property manager when appropriate.
• Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
• Update online advertising to reflect current market pricing on a weekly basis.
• Maintains awareness of local market conditions and trends. Contributes ideas to the property manager for marketing community and for improving resident satisfaction.
• Occasionally will be asked to perform external market outreach at nearby businesses, organizations, etc.
• Actively assist PM and coordinate all renewals throughout the month. This includes sending letters (90, 60, 30 days) and scheduling resident appointments to discuss renewal rates and leasing options.
ADMINISTRATIVE
• Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed.
• Completes all lease paperwork including related addenda and accepts rents and deposits.
• Completes Guest Card information form on all clients, sends thank-you notes and performs follow-ups.
• Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
• Inventories office supplies on periodic basis. Reports need to property manager.
• Organizes and files appropriate reports, leases and paperwork.
• Attends Vesteco Properties, LLC., meetings when requested.
• Assists property manager and assistant manager in preparation of weekly reports, resident communications, move-out inventory, market surveys, etc
• Completes follow-up and closes out all service requests on a daily and weekly basis.
GENERAL
• Performs any additional duties assigned by assistant manager, property manager or Regional Property Manager.
QUALIFICATIONS
Must have at least 1 year of prior experience; fluency in Spanish or bilingualism is a plus. The position requires excellent leasing and closing skills, basic computer skills, and organization.
Work Hours: 40 hours per week. Employees will be required to work a flexible workweek that includes weekends.
DRIVING/TRAVELING REQUIREMENTS:
Occasionally need (1% to 33% of the time) to utilize personal transportation to inspect the apartment community and the surrounding neighborhood, make trips to the back, and visit the corporate office.
• In some cases, the leasing consultants will need to operate a property golf cart to show residences to potential customers.
• Must have a valid driver’s license and automobile insurance.
Veste' - Co.
Veste. Meaning fortress or stronghold.
Vesteco Real Estate Management Services, LLC., specializes in providing our clients with professional property management services and in optimizing their real estate investment returns.
Our team of experts bring value to your investment through our recommendations on the most up-to-date market conditions, rate and fee structure, long time vendor relationships, and our professional structure of sales, accounting, and property management staff with over 200+ years of combined experience.
At Vesteco - and unlike the majority of the fee management companies out there today - we only undertake third-party management assignments in sub-markets where we either have a current or past experience in.
Because of our experience and vast network of peers, referrals occur quite often. At Vesteco we would much rather turn down business or refer business out to our peer competitor group than to do a poor job for either our existing or new clients. We also expect nothing in return by doing so, other than knowing that the asset will be managed and maintained with the same level of integrity with which we would have managed it had we taken the assignment.
In addition, we don't claim to know it all, however, what we don't know we will learn. We also don't utilize the "fake it till you make it" approach to our new or existing management assignments, as some companies do. We only accept management assignments where we know for certain that we can add value and deliver our clients a just service.
At Vesteco, our leaders know and understand the importance of growing smart and working hard for you. We won't take just any management assignments simply to grow our own bottom line and or portfolio. It is this commitment to ourselves, our team members and our clients, among many other reasons, which is what is extremely unique about our business model, philosophy and culture. And it is also what separates us from our competitors.
Vesteco offers the same or similar products, pricing, and services that most of the larger fee management companies do, which are most often headquartered in other cities or even states. What really sets us apart is that we pride ourselves in not being "corporate or top-heavy".
Our leaders are engaged and involved in the actual operations of each and every single one of our client's assets. Because we live, play, and work here locally we truly are your local multi-family experts when it comes to your investments.
We pride ourselves in not spreading our team members out too thin or assigning them too many clients and or management assignments. This allows our team members to focus on what really matters, the increased value of your investment and on the overall operations of the asset. At Vesteco we actually care more about your bottom line than our own corporate profits. Our leadership team exists only to support our clients and our team members.